Observation reporting

All of our staff and operators at M O’Brien carry observation cards to record and submit observations they find on site, these could be examples of good practice that you would like to share and see more of, or it could be to alert us that something isn’t quite right. Recording these observations helps us to improve as a business and keep everyone safe. By crowd sourcing these ideas from our customers and colleagues we multiply the information we receive to make improvements. If you see something that you would like to record, please use this form to let us know! As always, if you see a task being carried out in an unsafe manner, you have the right to stop work until it can be done safely. Name and email fields are not mandatory, so feel free to submit your observation anonymously if required.

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